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John W. Jones  

Senior Resource Manager, Technology Integration Tools

John W. Jones is the Senior Resource Manager of Technology Integration Tools for Black Knight Professional Services.

The Technology Integration Tools division is primarily focused on providing training, consulting and implementation services for BKFS technology solutions. John manages a team of Professional Service Consultants that is highly skilled with the technical aspects of the BKFS product offerings. His team of consultants focuses on Bulk Data Extract (BDE), Passport, Director, Mortgage Web Services, MSP and Director System Security and Director Scripting.  His team has a unique blend of technical skills and knowledge of the business to offer a well-rounded technological solution to their clients.

John began his loan servicing career in a Black Knight client servicing center and has also worked with Black Knight business partners. Over his career, John has held various positions in servicing to include; Vice President of Operations, Training Manager, Escrow Department Manager, Customer Service Manager and has served as a Compliance Officer. He joined Black Knight in 2013 as a Professional Services Consultant in Escrow Customer Service and was soon promoted to manage the team he currently manages today.  

John Jones has over 20 years of mortgage servicing and training experience. John is attending Western Governors University studying Business Administration with an emphasis on Information Technology Management. ​ 

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